Guest Services

Let us sweat the small stuff

The best service is the one you hardly notice. The driver who takes the fastest route as well as your bags. Your favourite sauvignon blanc in the cooler. Or the brunch that arrives at your bedroom door on Sunday. Personal assistance when you need it. Discretion around the clock.

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Tailored experiences

Curated city stays

Making guests feel at ease in our one-of-a-kind homes is what we do best. We understand the changing demands of our guests, and are here to ensure your stay is nothing short of exceptional. Whether it’s a private chef or personal trainer. Where to source the best coffee or end the night in style.

Working alongside our handpicked selection of partners, we’ll curate tailored experiences to suit your needs. In search of same-day dry cleaning, or brunch brought to your door? Consider it sorted. From VIP tours to trusted recommendations, our team goes above and beyond to make your stay memorable.

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Fine dining at home

A menu tailored to your tastes, plus a private backdrop. Bespoke dining doesn’t get better than with our hand-picked private chefs. Experience the culinary creativity of London’s best restaurants – all in the comfort of your home. Think innovative dishes and locally-sourced produce presented with flair. Want to skip straight to dessert? Experience treats that make life that little bit sweeter from master chocolatiers and pastry chefs.

Boasting Michelin stars and MasterChef titles, our chefs can satisfy every culinary craving. Exotic flavours to comforting favourites, a diverse repertoire ensures there's something for everyone. If you’d prefer to elevate your own skills, we’ll arrange personalised lessons so you can learn from the best. 

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Dining out

Exclusive access to the city's finest restaurants. Gourmet cuisine or neighbourhood favourites, we’ll guide you to the best tables in town. With insider knowledge and a network of partners, leave it with us to arrange evenings at the most sought-after establishments. Whether it’s private dining or member club access. A last-minute reservation or a restaurant to yourself.

From Notting Hill’s Dorian to Scott’s in Mayfair, we’ll find a setting to suit. Explore thriving local food scenes or Michelin-starred dining. For those looking beyond the beaten path, we'll introduce you to hidden gems and eateries with rapturous acclaim.

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At home entertainment

Add a touch of sparkle to your stay with our curated selection of entertainers. From live performances to interactive experiences, we’ll do what it takes to make your stay one to remember. Cocktail party or private event, our team can help find the perfect performer or activity, whether that’s a professional pianist, life drawing lessons or a tarot reader.

Lover of art? Go beyond the galleries with one-on-one workshops with London’s leading artisans. For those looking to take their experience to the next level, we also offer access to recording studios.

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Drink experiences

Want to unwind at home, Martini in hand? A breather from the bars without sacrificing style, our mixologists impress with creativity and skill. Classic Cosmopolitans or innovative mocktails, they’ll tailor options to suit your tastes. Expect bespoke concoctions to complement the occasion.  

Prefer to sip on fine wines and spirits? Explore vintage favourites with our skilled sommeliers. When your evenings are looking more laid-back, we can procure limited edition drinks to enjoy at your leisure. 

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Fitness & wellbeing

Travel shouldn’t mean you can’t keep on top of your fitness routines. Chosen for their quality and service, our partnered gyms and spas are on hand to nurture your health. 

From spin classes and pilates to personal training, we'll organise sessions that work with your schedule. Prefer to go at your own pace? We can arrange exclusive access to local gyms, no membership required. 

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Wellness & treatments at home

The best treatments are the ones tailored to you. With our at-home wellness experiences, de-stress and detox without putting a foot out of the door. Broaden your horizons with Reflexology and Reiki, or keep things traditional with a Swedish massage. When you need to unwind, try immersive meditation to help you find stillness in the noise. 

From spa treatments to fitness sessions, our team of therapists and instructors can create customised programmes to carry out at home. Getting event ready? We’ll bring the salon to you, from Josh Wood hair stylists to manicures and makeup. 

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Florists & Florals

Whether you're celebrating a special occasion or styling a space, our trusted award-winning partners can help pick the perfect bouquet. Renowned for their artistry and attention to detail, no bloom goes unchecked. With seamless delivery and installation services, you can appreciate the aesthetics without any of the fuss.

As a Domus Stay guest, enlist in personal style consultations to learn tips and tricks on creating the perfect composition. We’ll set up seasonal flower arranging workshops or bring a traditional Japanese Ikebana artist to you. 

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Childrens’ entertainment

If little ones have pushed me-time to the end of the list, allow us to lend a hand. We’ll arrange accredited nanny services or access to private kids clubs. All DBS checked, and well reviewed. 

Offering diverse activities designed to spark imagination, choose from arts and crafts workshops and outdoor adventures. Planning a party or looking for holiday entertainment? Consider faces painted and boredom banished.  Plus, our partnerships with private members’ clubs mean access to spaces the whole family can enjoy. Unwind with pilates while the kids explore adventure playgrounds and jungle gyms. 

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Our black book services

We revel in the details - and aim to offer unparalleled services you can rely on. Whether you need a bespoke shopping consultation or helicopter hire, we have you covered. From the moment you book, it’s an experience tailored to you. 

Coming from a long-haul flight? Our team will take care of it all. A private chauffeur to pick you up, and a bath run for your arrival. Give us an insight into your tastes, and we’ll have the pantry stocked with organic groceries and everyday essentials. Prioritising local suppliers, the most sustainable options are always our go-to. Whatever you need throughout your stay, we’re here to help. 

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Stay: who you are

If we can be of any support in planning your getaway - from dinner parties to days out - please contact us here.

Our guest services team are on hand to help.