Guest Services

Let us sweat the small stuff

The best service is the one you hardly notice. The driver who takes the fastest route as well as your bags. Your favourite sauvignon blanc in the cooler. Or the brunch that arrives at your bedroom door on Sunday. Personal assistance when you need it. Discretion around the clock.

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Tailored experiences

Culture, curated for you

For the people who wake up and say “what am I going to remember about today?” We’ve opened our little black book of London’s creatives and connoisseurs. One-of-a-kind experiences that immerse you in the neighbourhood and level up at home. Bespoke wellness, creative workshops and tailored shopping.

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Bay Garnett

Bay Garnett is a stylist, fashion editor and Oxfam adviser who, with her curated edit of pre-loved clothes, is championing an inward-looking manifesto for industry-wide change.  Her vintage credentials – she was one of the first to incorporate such pieces into luxury fashion shoots – are bringing sustainable shopping into the mainstream. Collaborating with the likes of Selfridges to introduce vintage clothes to haute couture, Bay is demonstrating how clothes with history have the timeless appeal of good style – an apt lesson for today’s world.


Now, Domus Stay guests can witness Bay’s sixth sense for finding London’s most vogue pre-loved pieces on an ethical shopping experience with the “Queen of Thrift”.

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Caroline Andrew

Taking on Savile Row, award-winning tailor Caroline Andrew is introducing a feminine breath of fresh air to a traditional industry. For many of her discerning clients, including FTSE board directors, a visit to her century-old tailoring building in Mayfair, isn’t simply a suit-and-boot pitstop but a made-to-measure experience. Her bespoke, hand-crafted men’s and women’s British suits are characterised by their modern, clean, minimalist design and flattering fit. From casual safari jackets to formal double-pleated trousers, expect elegance, a refreshing perspective and a warm welcome.


Domus Stay guests can be sure to make an entrance with 10% off their first bespoke garment and a complimentary, personal tailoring consultation in the Mayfair or Kensington store.

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John Booth

A sense of playfulness, bold, bright colours and a graphic, variegated aesthetic – John Booth's work is instantly recognisable. The illustrator, ceramicist and artist is making all the right shapes with his joyful brushstrokes, partnering with the likes of Fendi and Paul Smith to share his love of art. His work – from large scale hardboard paintings to delicate mugs – lift the spirits with every detail.


As a Domus Stay guest, you can hone your creative talent with tips from the admired artist as part of a private workshop.  Whether it's within the comfort of your design-led home or surrounded by John’s inspiring studio, you can let your imagination run wild.

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Bodyism

Movement as medicine is the basis of Notting Hill’s celebrity-favourite fitness studio, Bodyism. More of a lifestyle than a workout regime, it sits within a unique niche. Bodyism blurs the lines between spa and gym, focusing on the four core pillars of mindset, nutrition, movement and sleep. Guided by founder James Duigan's ‘clean and lean’ philosophy, it takes a holistic approach to wellness, composing a personalised schedule that matches members with a team of specialists from yoga experts to massage therapists – perfect for those with a busy schedule.


Domus Stay guests can keep both body and mind healthy with access to personal training sessions at home or in their flagship club in Notting Hill.

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Holland & Holland

Founded in 1835, by Harris and Henry Holland, Holland & Holland quickly became known as one of the most influential gunsmiths in Britain. Their two Royal warrants are a testament to the quality of their exceptionally forged rifles. As one of the few traditional gunmakers left standing in London, their exclusive range of bespoke guns continues to celebrate exceptional Britain craftsmanship and heritage. The perfectly sculpted barrels look even better paired with their artisanal yet functional field attire and worn on their 60-acre shooting grounds. World-class tuition, an indoor shooting cinema and exceptional fine-dining make it a standout experience.


To make it even better, Domus Stay guests can enjoy the complimentary use of equipment followed by a courtesy glass of British sparkling wine.

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Lavender Green

Sue Barnes and her team of florists at Lavender Green have garnered a stellar reputation, delighting and surprising with innovative floral schemes for weddings, private parties and historic homes alike. With over 30 years of experience in the industry, Sue incorporates a strong design approach to her commissions to create thoughtfully crafted arrangements and trend-led installations in some of London’s top galleries, museums and historic houses, including Kensington Palace and the British Museum.

As a Domus Stay guest, you can enlist in a personal style consultation with Sue, for tips and tricks on creating the perfect composition – it’s what Lavender Green is known for, after all.

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Bamford

Set up by Carole Bamford, owner and founder of Daylesford farm, Bamford offers a nourishing collection of skincare, bath and body products, created from the highest-quality natural and organic ingredients. Bamford was born out of Carole’s belief that what we put on our body is as important as what we consume. Its artisan range – inspired by the namesake holistic spas in London and the Cotswolds – bring that signature Bamford feeling home.


All of our Domus Stay homes are stocked with Bamford’s line of sustainable bodycare products so that guests can elevate everyday rituals in their architecturally inspiring homes. Happy body, healthy mind.

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Fortnum & Mason

First founded in London’s Piccadilly in 1707, Fortnum and Mason is steeped in rich history. From carefully infused tea – they created a bespoke blend for King Edward VII – to artisanal food to seasonal hampers, this store has been a part of British social life for over 300 years. Its flagship Piccadilly store stretches across six floors and offers beauty, fragrance, speciality teas and a food hall.


Domus Stay guests can experience all the splendour of the iconic label without the hassle. The shelves of your chosen home can be stocked with Fortnum & Mason products on arrival or at any time during your stay. The best part? We’ll take care of it all.

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White Cube

Initially set up in 1993 as a project room for contemporary art in a perfect white cube, White Cube was designed by the architect Claudio Silvestrin and measured just 2.92 x 4.64 x 4.42 metres. It wasn’t long before it grew from being the smallest exhibition space in Europe at the time to an influential commercial gallery. Representing several legendary artists including Georg Baselitz, Tracey Emin, Antony Gormley and Mona Hatoum, the gallery hosts a dynamic programme across its three locations in Bermondsey, Mason’s Yard and Hong Kong.


The sites themselves, each designed with hair-splitting attention to detail, are worth exploring and as a Domus Stay guest, you can enjoy special access to these exhibitions

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OPO

Founded by Chris Connors and Elliot Cox, OPO is a network of immersive wellness experiences that enhance everyday spaces around London and beyond. It’s about finding stillness in the noise. Accessed via an app, its ‘portals’ bridge the gap between meditation, science-backed soundscapes and real-life views.


As a Domus Stay guest, you enjoy exclusive access to part of the OPO app, enhancing your experience of architecturally inspiring homes with guided meditations, sleep programmes and sound frequencies that combat jet lag. Plus, a guide to portals that help you find moments of calm in the local neighbourhood.

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Contact

Stay: who you are

If we can be of any support in planning your getaway - from dinner parties to days out - please contact us here.

Our guest services team are on hand to help.