At Domus Stay, we bring together design-led homes in London’s most desirable neighbourhoods with dedicated guest services and cultural experiences from our little black book.
To curate the most memorable short stays, we connect people on the same wavelength: homeowners with properties that don’t just look good but feel good to live in. And switched-on guests with an appreciation for considered design.
The Domus Stay difference is our people. With four decades of experience delivering personal service, we’ve got short stays down to a fine art. Think of us as The Doer. The Fixer. On hand to take care of everything.
Together, we’re committed to making a difference, too. Our uncompromising high standards towards both people and planet mean we’re the first short stay brand to be awarded the Butterfly Mark for sustainability by Positive Luxury.
The Domus Stay team takes care of everything: from housekeeping and thorough insurance, to maintenance and security
Chief Operating Officer
Rachel’s dedication to the business of luxury hospitality has spanned a 20-year career, and now provides Domus Stay with a depth of guest understanding that only comes with such a gilded history.
Prior to Domus Stay, Rachel’s analytical mindset and pragmatic instinct led the transformation strategy for the UK’s most highly regarded luxury hotel brand. Rachel’s background in solving all manner of dilemmas make her the perfect pair of hands for any type of situation.
Under Rachel’s guidance, Domus Stay sets a new benchmark for the standards of service and excellence our discerning clients can expect, and adds a warmth to the team that we all depend upon.
Acquisitions Strategy Director
Trusting someone to look after your house is a big decision. And this is where Max comes in. With 20 years’ experience in prime London property and thousands of transactions under his belt, there’s very little out there that Max hasn’t sold, solved or sorted.
As a passionate admirer of beautiful properties, Max treats our ‘best in class’ houses with the respect and care they deserve while also making sure you feel fully protected and supported throughout every stage of the journey. His boundless enthusiasm and unshakeable love for the business mean you can sleep easier at night, knowing Max has got it covered.
Head of Operations
When it comes to troubleshooting, Thomas is always one step ahead. Having started his career amid New York’s vibrant art scene, Thomas has also managed large-scale events and festivals, honing a resolutely unflappable mindset along the way. Composed and welcoming, his warm character shines through, with every matter handled calmly and with a fastidious attention to detail.
Property Services Manager
Reservation Sales Specialist
Guest Services Specialist
With his positive, upbeat personality and hospitality pedigree, Jose brings a can-do attitude to the team. A former butler and concierge for one of the capital’s leading luxury hotels, delivering exceptional experiences is second nature for Jose. Proudly Spanish and a sports fan, he carries the same passion through to his work. Handling any situation with optimism, he always goes the extra mile to ensure every stay is memorable.
Guest Experience Specialist
Analytically-minded Auzden crunches the numbers. Efficient and reliable with a meticulous, detail-orientated outlook, he keeps things running like clockwork behind the scenes. When Auzden’s not poring over spreadsheets, he’s indulging his passion for music.